by charlene | Apr 25, 2016 | advertising, blog, blogging, branding, Business, Business Coach, client, Communication, Conflict Resolution, Customer, Customer Service, Facebook, failure, Georgia, google, googleplus, internet, marketing, reviews, Savannah, SEO, small business, social media
Let’s be honest – no one hits a homerun every time. Every business has mediocre or even bad reviews. How you handle them is what counts. First – don’t respond immediately; use the review as an opportunity to talk to your team. Maybe there was a lack of... by charlene | Mar 8, 2016 | advertising, blog, branding, Business, Georgia, google, internet, marketing, networking, sales, Savannah, SEO, small business, social media
Very few small businesses utilize YouTube in their marketing plan. Why is that ? I think the idea is a little intimidating. Maybe we think the video has to look professional and “perfect” – It’s gotta be creative and interesting, be in focus, have decent sound... by charlene | Dec 28, 2015 | advertising, blog, blogging, branding, Business, Business Coach, Facebook, Georgia, marketing, Savannah, SEO, small business, social media
From left to right looking at your page you have a few things you need to add. I always recommend a logo for the profile picture, unless YOU are your logo. Next, a cover photo, something that adjusts well to wide screen and is not too busy. Even a stock image is a... by charlene | Dec 15, 2015 | advertising, blog, blogging, branding, Business, EMyth, Facebook, Georgia, marketing, networking, Savannah, SEO, small business, social media
If you are using a FB personal profile for your business (as in you created a profile with its own login and password just for it), FB will close you down when (not IF) they find out. This is against their guidelines. I know there are benefits to doing it that way,... by charlene | Dec 10, 2015 | advertising, blog, branding, Business, Business Coach, client, Coaching, Communication, Customer Service, Georgia, internet, marketing, networking, SEO, small business, social media, success
Who’s on Facebook? While there is a lot of talk of teens and twenties stepping away from Facebook, there’s still a huge number of new users and daily users in the 30 – 60 age range. This goes across all genders, income levels, and regions of the US and the world. One... by charlene | Jun 30, 2015 | advertising, blog, google, marketing, SEO, small business, social media
Making Google Plus work for you starts with claiming your Google Plus page HERE. Unless your business is brand new or you have done nothing (and I mean zero effort) to have an internet presence, Google has probably already created a basic Google listing for you. By...