by charlene | Nov 30, 2016 | Business, Business Coach, Profit Margin, sales
Profit Margin is the percentage of each sale that you get to keep after you have paid the necessary expenses to provide your goods or services. You have 2 profit margins: Your gross profit margin is the % you have left after cost of goods and/or cost of labor are paid... by charlene | May 10, 2016 | Business, Business Coach, Confidence, Conflict, Conflict Resolution, failure, small business
All of us have done it at least once: we allowed our hearts to over-ride our better judgment and even direct evidence that someone who works for us isn’t working out. We fail to directly address the issues because we aren’t sure what the proper way to address them is,... by charlene | May 5, 2016 | advertising, Business, Business Coach, Coaching, Communication, Confidence, Customer Service, Details, law of focus, marketing, small business
(This blog post originally appeared in longer form in 2014) Life is busy – our attention is a valuable commodity and everyone from magazines to Facebook to YouTube works hard to catch our eye and drag us from what could be productive pursuits into mind-... by charlene | Apr 25, 2016 | advertising, blog, blogging, branding, Business, Business Coach, client, Communication, Conflict Resolution, Customer, Customer Service, Facebook, failure, Georgia, google, googleplus, internet, marketing, reviews, Savannah, SEO, small business, social media
Let’s be honest – no one hits a homerun every time. Every business has mediocre or even bad reviews. How you handle them is what counts. First – don’t respond immediately; use the review as an opportunity to talk to your team. Maybe there was a lack of... by charlene | Apr 18, 2016 | Business, Business Coach, Georgia, operating costs, Profit Margin, sales, small business
Do you faithfully send out invoices and statements? If you are one of those business owners who is a few months behind in billing, you are not alone. As a business coach, I run into owners all the time that hesitate when it comes to asking to get paid for the work... by charlene | Apr 14, 2016 | advertising, branding, Business, Business Coach, Coaching, Communication, Facebook, Georgia, google, marketing, Savannah, SEO, small business, social media
The focus of your first videos should be content; a little editing is needed but the goal is to start making videos and uploading them so don’t get overwhelmed. Keep it simple. A basic video editing program is plenty to start. Learn how to create and add an intro and...