by charlene | Apr 25, 2016 | advertising, blog, blogging, branding, Business, Business Coach, client, Communication, Conflict Resolution, Customer, Customer Service, Facebook, failure, Georgia, google, googleplus, internet, marketing, reviews, Savannah, SEO, small business, social media
Let’s be honest – no one hits a homerun every time. Every business has mediocre or even bad reviews. How you handle them is what counts. First – don’t respond immediately; use the review as an opportunity to talk to your team. Maybe there was a lack of... by charlene | Mar 14, 2016 | branding, Business, Business Coach, Executive Coach, Georgia, googleplus, Imagination, internet, marketing, networking, sales, Savannah, SEO, small business, social media
Don’t let the first video be intimidating. A good quality cellphone, video camera or tablet will provide decent picture quality. My personal “must haves” are simple: 1)a tripod to hold the camera still, 2) a decent quality recording device (I like to use an ipad... by charlene | Mar 8, 2016 | advertising, blog, branding, Business, Georgia, google, internet, marketing, networking, sales, Savannah, SEO, small business, social media
Very few small businesses utilize YouTube in their marketing plan. Why is that ? I think the idea is a little intimidating. Maybe we think the video has to look professional and “perfect” – It’s gotta be creative and interesting, be in focus, have decent sound... by charlene | Dec 10, 2015 | advertising, blog, branding, Business, Business Coach, client, Coaching, Communication, Customer Service, Georgia, internet, marketing, networking, SEO, small business, social media, success
Who’s on Facebook? While there is a lot of talk of teens and twenties stepping away from Facebook, there’s still a huge number of new users and daily users in the 30 – 60 age range. This goes across all genders, income levels, and regions of the US and the world. One... by charlene | Jun 23, 2015 | advertising, Business, google, internet, marketing, small business
Let’s start with the facts: 1) Google is the #1 Search Engine in the world, not by a small margin but an ocean-wide lead; 2)The #2 Search Engine in the world is YouTube – and Google owns YouTube; 3)Unless your primary customer is over the age of 70 you are wasting...